You have questions. We have answers.

FAQ's

What is Jess Luxuriesse?

Jess Luxuriesse is a luxury resale store offering 100% authentic pre-owned designer bags in excellent to like-new condition.

We carefully curate pieces sourced internationally and through trusted consignments.

Are your items authentic?

All items sold by Jess Luxuriesse are guaranteed 100% authentic. Each piece undergoes thorough inspection prior to listing and shipping to ensure quality and legitimacy.

For added assurance, we also offer third-party authentication through Entrupy Authentication for an additional fee of ₱3,500. In the rare event that an item is proven inauthentic by an authorized authenticator, we provide a full money-back guarantee.

Do you accept consignments and layaway?

Yes. We accept layaway and consignments in sellable condition.

What payment methods do you accept?

We accept the following:

  • Cash
  • Bank Transfer
  • Credit/Debit Cards
  • PayPal
Do you ship nationwide and internationally?

Yes, we ship within the Philippines via trusted courier like LBC and internationally via FedEx and DHL.

Do you accept returns or refunds?

All sales are final. We do not accept returns or refunds as each item is thoroughly inspected prior to shipment.

Do you allow reservations?

Yes, we allow reservations up to 1 month with a 30% down payment.

Do you have a physical store?

Yes, we have a physical store located at:

Astra Lifestyle Centre, A.S. Fortuna Street, Banilad, Mandaue City, Cebu 6014

We are open daily from 11:00 AM to 8:00 PM.

Do I need an appointment to visit?

No appointment is necessary. Walk-ins are welcome.

Do you offer authentication services?

Yes. We provide Entrupy Authentication services for ₱3,500 per item